The Enugu Electricity Distribution Company (EEDC) has advised residents in the South-East to upgrade their pre-paid meters by November 24, 2024. This upgrade is necessary due to the Token Identifier (TID) rollover, which impacts all Standard Transfer Specification (STS) compliant pre-paid meters globally.
Mr. Emeka Ezeh, EEDC’s Head of Corporate Communications, announced the deadline during a press briefing in Enugu. He explained that EEDC has successfully transitioned to a new vending system called “SuperEdge” to facilitate a smooth upgrade process.
Key Points:
- After November 24, un-upgraded pre-paid meters will no longer accept new credit tokens, though they will continue to function until the current energy credits are exhausted.
- Customers who haven’t recharged their pre-paid meters since February 2024 will need to use Key Change Tokens (KCTs) for the upgrade. These tokens consist of three sets of 20-digit numbers that must be entered into the meter.
- The upgrade process is free of charge. However, customers are urged to load any previously purchased tokens before proceeding with the upgrade, as those tokens will no longer be accepted afterward.
Ezeh encouraged customers to recharge their meters through the EEDC website or the EEDC Connect App, and for any inquiries regarding the upgrade, they can reach out to the EEDC Call Center.
Residents are advised to act promptly to avoid disruptions in their electricity supply.